Celluma Advocate Program Terms & Conditions

By enrolling in or participating in the Program, participants (“Advocates”) agree to these Terms and all applicable laws and regulations.

1. Advocate Eligibility

The Celluma Advocate Program is available to eligible individuals residing in the United States who have previously purchased a qualifying Celluma device.

Customers Who Purchased Directly from Celluma.com

Customers who previously purchased a qualifying Celluma device directly from Celluma.com may enroll without additional manual approval, provided their purchase and account meet the Program's eligibility requirements.

Customers Who Purchased Through Authorized Retailers

Customers who purchased a qualifying Celluma device through an authorized third-party retailer, including Amazon, Nordstrom, or Bloomingdale's, may apply to participate.

These customers must complete Celluma's purchase verification process and receive approval before participating.

Celluma may request reasonable proof of purchase or ownership to verify eligibility.

General Eligibility Requirements

All Advocates must:

• Reside in the United States.
• Be at least 18 years old.
• Have previously purchased a qualifying Celluma device.
• Have a valid qualifying purchase that has not been canceled, fully refunded, or charged back for both Advocate and Friend.
• Provide accurate registration and account information.
• Complete applicable tax and payout requirements before receiving commissions.
• Comply with all Program Terms & Conditions.

Celluma reserves the right to review, suspend, or terminate participation if an Advocate fails to meet eligibility requirements or violates these Terms.

2. How the Advocate Program Works

Upon enrollment, Advocates receive access to a personalized referral link through the Impact.com Advocate platform.

Advocates may share their personalized link with eligible Friends through permitted communication channels.

When an eligible Friend follows the referral link, obtains a valid discount code, and completes a qualifying purchase directly through Celluma.com, the Advocate may become eligible to receive a commission.

The referral must be properly tracked, attributed, and validated.

Simply sharing a link, generating clicks, or distributing discount codes does not guarantee commissions.

3. Advocate Rewards — 6% Cash Commission

Advocates may earn a cash commission equal to 6% of qualifying referred purchases.

Commissions are awarded only for eligible transactions that satisfy all Program requirements.

The following conditions apply:

• The Friend must qualify under the Program's new-customer requirements.
• The Friend's purchase must take place directly on Celluma.com.
• The purchase must include eligible products.
• The order must be successfully attributed to the Advocate.
• The transaction must pass verification and validation.
• The purchase must not be canceled, refunded, charged back, fraudulent, or otherwise disqualified.

Commission Calculation

Commissions are calculated only on the eligible portion of a qualifying purchase.

Eligible products include LED Devices, Accessories, Topicals, and Extended Warranty.

Commissions are not guaranteed and depend on the actual value of qualifying purchases.

4. Friend Referral Discount — 8% Off

Eligible Friends receive 8% off qualifying Celluma products when purchasing directly through Celluma.com using a valid referral discount code.

The following conditions apply:

• The Friend must qualify as a new Celluma customer.
• The Friend must be located in the United States and have an eligible U.S. shipping address.
• The purchase must occur directly on Celluma.com.
• The Friend must use a valid referral discount code.
• The offer applies only to eligible products.
• The discount cannot be combined with other promotions unless expressly permitted by Celluma.
• Professional, wholesale, distributor, and other excluded purchasing categories are not eligible.

Discount codes are subject to applicable redemption restrictions, expiration dates, and usage limits. Codes may be subject to expiration after one year. Codes are single-use only. Codes cannot be transferred.

The 8% Off discount code cannot be combined with other offers.

Celluma reserves the right to reject invalid or unauthorized discount redemptions.

5. New Customer Requirements

Friend referral discounts and associated Advocate commissions are intended for eligible new Celluma customers.

A customer who does not satisfy the Program's new-customer criteria is not eligible for the referral offer.

Celluma may use available account, email, order, and transaction information to determine eligibility.

Creating new email addresses, duplicate accounts, or alternative customer identities to circumvent this requirement is prohibited.

6. Eligible Products and Exclusions

The Program applies only to products Celluma designates as eligible.

Not all products, services, or purchases qualify for referral discounts or Advocate commissions.

Items excluded from commission calculations may include:

• Route shipping protection.
• Gift cards.
• Shipping and handling.
• Taxes.
• Noneligible products, services, or bundles.
• Products offered through excluded promotional or purchasing channels.

Celluma may update product eligibility in accordance with these Terms and applicable law.

7. Commission Validation and Payment Timing

Commissions remain pending until applicable return, verification, and transaction-validation periods have passed.

Celluma must approve a qualifying transaction before the corresponding commission becomes eligible for payment.

Payments are administered through Impact.com, subject to applicable payment processing requirements and schedules.

Payment timing may vary based on:

• Transaction date.
• Return or refund eligibility.
• Fraud and compliance checks.
• Transaction approval.
• Completion of tax and payout information.
• Impact.com payment processing schedules.

No payment is guaranteed for unapproved or ineligible transactions.

8. Tax and Payout Account Requirements

Advocates must complete applicable tax and payment setup through their Impact.com account to receive cash commissions.

Required information may include:

• Legal name.
• Address and contact details.
• Applicable tax documentation.
• Payment method or bank account information.
• Additional identity verification where required.

Advocates are responsible for providing accurate and current information.

Advocates are also responsible for their own tax obligations associated with Program earnings.

Applicable tax reporting documents may be issued by Celluma or its payment partners as required by law.

Missing, inaccurate, or incomplete tax and payout information may delay or prevent payment.

Celluma does not require Advocates to submit sensitive tax or banking information directly through the public Advocate landing page.

9. Returns, Refunds, Cancellations, and Chargebacks

Commissions are not payable on canceled, returned, refunded, disputed, charged-back, or otherwise ineligible purchases.

If a Friend returns part of a qualifying purchase, the commission may be reduced to reflect the remaining eligible purchase amount.

If a Friend returns the entire qualifying purchase, the associated commission may be canceled.

If a previously approved or paid commission is later determined to be ineligible, Celluma may reverse or recover the amount in accordance with applicable law and payment terms.

This applies whether the transaction is invalidated before or after its original commission approval.

10. Self-Referrals and Related-Party Purchases

Advocates may not use their personalized referral links or discount codes to earn commissions on their own purchases.

Self-referrals are strictly prohibited.

Creating additional accounts or using another identity to disguise a self-referral is prohibited.

Celluma may investigate related-party purchases and invalidate transactions that violate the approved self-referral policy.

11. Permitted Sharing of Referral Links

The Program is intended for genuine personal recommendations from existing Celluma customers.

Advocates may share their personalized referral links through permitted private communication channels, including:

• Personal email.
• Direct text messages.
• Private messages.
• Individual conversations.

Messages must comply with applicable laws and must not constitute unauthorized commercial solicitation or spam.

Public posting or mass distribution of referral links and codes is prohibited unless Celluma provides express written authorization.

12. Prohibited Advertising and Promotions

Unless expressly authorized in writing by Celluma, Advocates may not:

• Post referral links or discount codes on coupon or deal websites.
• Distribute discount codes through public discount aggregators.
• Run paid advertisements promoting their referral links.
• Bid on Celluma brand terms, trademarks, or related keywords.
• Create paid search campaigns that redirect shoppers through referral links.
• Impersonate Celluma or its employees.
• Create websites or social media accounts that misrepresent an official relationship with Celluma.
• Use automated bots, spam, or unsolicited mass messages.
• Misrepresent referral rewards or customer discounts.
• Publish misleading or unapproved promotional materials.

Celluma may invalidate commissions generated through prohibited promotional activity.

13. Fraud, Misuse, and Program Manipulation

Fraudulent or abusive activity is strictly prohibited.

Examples include:

• Creating multiple accounts to obtain additional referral benefits.
• Using false customer names, contact details, or identities.
• Generating fake or unauthorized transactions.
• Manipulating referral tracking or attribution.
• Using stolen or unauthorized payment methods.
• Creating artificial purchases to generate commissions.
• Circumventing product, customer, or discount eligibility restrictions.
• Attempting to exploit technical errors in the Program.
• Sharing or distributing referral codes through prohibited channels.
• Misrepresenting the relationship between the Advocate and the referred customer.

Celluma may investigate suspicious activity and withhold, reverse, or cancel related commissions where a Program violation is established.

Serious violations may result in suspension or termination of Program participation.

14. Referral Tracking and Attribution

Referral transactions must be successfully recorded and attributed through the Program's designated systems.

Impact.com and connected Celluma systems support referral tracking and commission administration.

A referral may not qualify if the transaction cannot be successfully tracked or verified.

Technical conditions, including browser settings, disabled cookies, multiple devices, and competing referral links, may affect attribution.

Celluma will apply its established tracking, validation, and attribution policies to determine commission eligibility.

15. Required Advertising Disclosures

Advocates must clearly disclose their financial relationship with Celluma when recommending products through referral links, as required by applicable advertising and consumer-protection laws.

An example disclosure is:

“I may earn a commission if you purchase through my referral link.”

Disclosures must be clear, conspicuous, and presented in connection with the recommendation.

Advocates may not make false, misleading, exaggerated, or unsupported claims about Celluma products.

Advocates must not claim medical, therapeutic, or clinical benefits that are not appropriately supported or authorized.

All promotional statements must comply with applicable Federal Trade Commission requirements and other applicable advertising laws.

16. Account Security and Accurate Information

Advocates are responsible for maintaining accurate Program registration details and protecting their account credentials.

Advocates may not:

• Share account access with unauthorized individuals.
• Access or manipulate another participant's account.
• Provide fraudulent payment or tax information.
• Circumvent account eligibility requirements.

Any suspected unauthorized access should be reported promptly through the designated Program support channel.

Celluma may temporarily restrict account access to investigate suspected security concerns or Program violations.

17. Privacy and Data Protection

Personal information collected in connection with the Program may be processed by Celluma and its authorized service providers, including Impact.com.

Such processing may include:

• Account registration and eligibility verification.
• Referral tracking and attribution.
• Discount distribution.
• Commission validation and payments.
• Fraud detection and prevention.
• Program communications and support.
• Applicable legal and tax compliance.

Personal information will be handled in accordance with applicable privacy laws and the relevant privacy notices.

Participants should review Celluma's Privacy Policy and applicable Impact.com terms and privacy notices.

Advocates may not collect, disclose, sell, or misuse personal information obtained through the Program.

18. Suspension or Termination of Participation

Celluma may suspend or terminate an Advocate's participation if the Advocate:

• No longer satisfies eligibility requirements.
• Violates these Terms.
• Engages in fraudulent, abusive, or misleading conduct.
• Misuses referral links or discount codes.
• Fails to provide required or accurate account information.
• Engages in unauthorized advertising or promotional activity.

Suspension or termination may result in the cancellation of unapproved or ineligible commissions.

Advocates may discontinue Program participation at any time. Celluma will pay out any earned and approved commissions at the time of withdrawal or termination.

19. Program Modifications and Discontinuation

Celluma may modify, suspend, or discontinue the Program, including participation requirements, eligible products, referral discounts, commission rates, and promotional restrictions, subject to applicable law.

Material changes will be communicated when required.

Changes will not automatically invalidate commissions previously earned and approved unless permitted by applicable law and the governing payment terms.

Continued participation following the effective date of updated Terms may constitute acceptance where permitted by applicable law.

20. No Employment or Agency Relationship

Participation in the Program does not establish an employment, agency, partnership, joint venture, or franchise relationship between an Advocate and Celluma.

Advocates participate independently and are not authorized to enter contracts, incur obligations, or make representations on Celluma's behalf.

Program participation does not guarantee a minimum number of referrals, sales, commissions, or earnings.

21. Referral Link and Account Transfer Restrictions

Advocate accounts and personalized referral links are assigned to the registered participant.

Accounts may not be sold, transferred, rented, or assigned without Celluma's written authorization.

Advocates may not sell referral discount codes or otherwise use Program benefits for unauthorized commercial resale.

22. Errors and Incorrectly Awarded Benefits

If a technical, administrative, or system error results in an incorrect discount, referral attribution, commission calculation, or payment, Celluma may investigate and correct the error.

Corrections may include adjusting pending commissions, reversing invalid rewards, or recovering erroneous payments as permitted by applicable law.

Celluma will make reasonable efforts to administer the Program accurately and resolve documented discrepancies.

23. Applicable Platform Terms

Participation may require registration with Impact.com.

Advocates are responsible for complying with applicable Impact.com account, payout, privacy, and platform requirements.

If a platform requirement conflicts with a Celluma Program rule, the parties' applicable contractual obligations and governing law will determine which provision controls.

24. Legal Compliance and Severability

The Program is subject to applicable federal, state, and local laws and regulations.

If a provision of these Terms is found invalid or unenforceable, the remaining provisions will remain effective to the extent permitted by law.

Governing Law

These Terms & Conditions and participation in the Celluma Advocate Program shall be governed by and interpreted in accordance with the laws of the State of California, United States, without regard to its conflict-of-law principles, except where applicable federal law or other mandatory legal protections require otherwise.

Dispute Resolution

If a dispute arises concerning Program eligibility, referral tracking, commissions, payments, or participation, Advocates are encouraged to contact Celluma's designated Program support team to seek an informal resolution.

Nothing in these Terms prevents an Advocate from exercising rights or pursuing remedies available under applicable law.

Severability

If any provision of these Terms is determined by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in effect to the extent permitted by applicable law.

Compliance with Applicable Laws

The Program is subject to all applicable federal, state, and local laws and regulations. Celluma and Program participants are responsible for complying with the laws applicable to their respective activities.

25. Contact Information

For questions regarding Program eligibility, referral tracking, commissions, tax and payout setup, or account issues, contact:

Celluma Advocate Program Support
[email protected]

26. Acceptance of Terms

By enrolling in or participating in the Celluma Advocate Program, Advocates acknowledge that they have read and agree to these Terms & Conditions and any applicable supplemental Program rules.

Participation is subject to continued compliance with the Program's eligibility requirements and applicable laws.